At Eagle Hospitality Supply, we are committed to providing exceptional customer service and a seamless purchasing experience. Please review our shipping policy to understand how we process and deliver bulk orders for hotels and motels.

Processing Time

  • Orders are typically processed within 2-4 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods

We offer free shipping on all bulk orders within the United States. Our available shipping methods include:

  • Standard Freight Shipping: Delivered within 7-14 business days.
  • Expedited Freight Shipping: Delivered within 4-7 business days (additional charges may apply).

Delivery Time

All orders are delivered within 4-14 business days, depending on the shipping method selected and the destination. Large orders may require additional processing time.

Shipping Rates

  • Free standard freight shipping is available for all orders within the continental United States.
  • Expedited shipping options may be available upon request for an additional fee.

Order Tracking

  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
  • You can track your order through our website or the carrier’s tracking system.

Freight Delivery Requirements

  • For large or bulk orders, deliveries are made via freight carriers. Please ensure that your facility is equipped to receive freight shipments.
  • Liftgate service or inside delivery may be available upon request for an additional charge.

Lost or Damaged Items

  • Eagle Hospitality Supply is not responsible for lost or damaged items during transit.
  • If your package arrives damaged, please contact us immediately at info@eaglehospitalitysupply.com with photos of the damaged items and packaging. We will work with the carrier to resolve the issue.

Address Accuracy

  • Customers are responsible for providing accurate shipping information.
  • Eagle Hospitality Supply is not responsible for orders shipped to incorrect or incomplete addresses. Please verify all shipping details before placing your order.

Returns Due to Non-Delivery

  • If a package is returned due to non-delivery or an incorrect address, the customer may be responsible for additional shipping charges to resend the order.

Contact Information

For any questions regarding our shipping policy, please contact our customer service team at info@eaglehospitalitysupply.com.

Policy Changes

Eagle Hospitality Supply reserves the right to update this shipping policy at any time. Changes will be effective immediately upon posting on this page.

Thank you for choosing Eagle Hospitality Supply! We appreciate your business and look forward to serving your hospitality needs.